PRIVACY POLICY

Effective Date: May 8, 2026

Golden Ark Systems ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

• Information you provide: When you submit a lead form, sign up for the Mindset Academy, or schedule a strategy call, we collect name, email, phone number, MC#, fleet size, and equipment type.
• Automatically collected: IP address, browser type, device type, pages visited, and time spent on site (via privacy-first analytics).
• Cookies: Essential cookies for site functionality and optional analytics cookies (with your consent).

2. How We Use Information

• To respond to inquiries and provide the dispatching services you request
• To process payments (via Stripe) for paid Academy tiers
• To send transactional emails (booking confirmations, account updates)
• To send marketing emails — only with your explicit consent (opt-in)
• To improve our services through aggregate analytics

3. Sharing of Information

We do not sell your personal information. We share information only with:

• Service providers who process data on our behalf (Stripe for payments, Formspree for form delivery, Calendly for scheduling)
• Legal compliance when required by law or to protect our rights

4. Data Retention

We retain personal information only as long as necessary to provide our services or as required by law. Lead form submissions are retained for up to 24 months unless you request deletion.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications at any time
• Request a copy of your data in portable format

To exercise any of these rights, email privacy@goldenarksystems.org.

6. Security

We use industry-standard encryption (HTTPS/TLS) for all data transmission. Payment data is handled exclusively by Stripe and never touches our servers.

7. Third-Party Services

Our site uses the following third-party services, each with its own privacy policy:

• Formspree (form processing)
• Stripe (payments)
• Calendly (scheduling)
• Plausible / Google Analytics (analytics)
• Netlify / Vercel (hosting)

8. Changes to This Policy

We may update this policy from time to time. The "Effective Date" above will reflect the most recent revision.

9. Contact

For questions about this policy, email privacy@goldenarksystems.org.

// © 2026 GOLDEN ARK SYSTEMS · ALL RIGHTS RESERVED